A car accident, a stroke, a war injury, a terrible fall: whatever the cause, a traumatic brain injury has a life-altering impact. Annually assisting over 500 individuals and families throughout Northern Virginia and the Rappahannock and Winchester areas, BIS empowers survivors with the resources, skills, and support they need to lead fulfilling lives. Nine core programs (using cutting-edge technologies and therapeutic methods) meet their varied needs. When the pandemic began, one-on-one case management, individual and family counseling, day programs, assistive technology, supportive employment services, and respite and self-care classes for caregivers moved online. Many clients still need devices and wifi access, and special precautions will need to be in place for already injured clients to return in person. But these person-centered services matter: they empower survivors and foster independence and dignity – even more critical in challenging times.