HIPS' "harm reduction" work meets community members where they are – offering support based on empathy rather than judgment. It makes drug use and sex work safer for those who have not chosen to stop or are not able to stop. The goal is to improve clients' quality of life, health, and wellbeing, advance their rights, and uphold their dignity. HIPS' drop-in center offers syringe exchange, condom distribution, HIV and Hepatitis-C care, behavioral health, housing case management, and basic needs like food and clothing. The outreach team meets clients out in the community, providing syringe exchange, overdose response and prevention, safer sex supplies, micro-counseling, and connections and referrals six days a week. Led by those with lived experience, HIPS envisions a world where all people use their power to live healthy, self-determined lives free from stigma, violence, criminalization, and oppression.